Admin & Sales Assistant (Immigration)

Admin & Sales Assistant (Immigration) Location: Mississauga, ON Job Type: Full-time Pay: $18.00–$19.00 per hour Job Overview Ask Era Immigration is seeking a highly organized, customer-focused, and motivated Admin & Sales Assistant to join our growing team. This role combines administrative support, client service, sales, and immigration application assistance. The ideal candidate is detail-oriented, possesses excellent communication skills, and thrives in a fast-paced office environment. This is an excellent opportunity for someone with immigration industry experience who is passionate about delivering exceptional client service while supporting office operations. Key Responsibilities • Welcome clients and visitors with a professional and friendly attitude. • Answer and manage multi-line phone calls using proper phone etiquette. • Provide excellent customer service and promote the firm's immigration services. • Assist with sales, client follow-ups, and promotional activities. • Schedule appointments, manage calendars, and coordinate meetings. • Prepare and submit temporary residence and permanent residence applications. • Perform accurate data entry, filing, scanning, copying, and document management. • Proofread correspondence, applications, and other documents to ensure accuracy. • Maintain organized client records using Microsoft Office, Google Workspace, and QuickBooks. • Support day-to-day office administration and ensure smooth front desk operations. • Provide bilingual assistance to clients in English and Punjabi. Qualifications • Minimum 1 year of experience in the immigration field (required). • Immigration Assistant Diploma is considered an asset. • Experience preparing temporary residence and permanent residence applications is required. • Strong sales skills with the ability to confidently promote immigration services and convert leads into clients. • Strong content creation skills for social media and must be comfortable appearing on camera (not camera shy). • Proven customer service and communication skills. • Proficiency in Microsoft Word, Excel, Outlook, Google Workspace. • Strong organizational and time management skills with exceptional attention to detail. • Ability to multitask and work efficiently in a fast-paced environment. Requirements Experience: • Immigration: Minimum 1 year (required) Language: • Punjabi (required) If you are passionate about helping clients, enjoy sales and content creation, and thrive in a dynamic immigration environment, we encourage you to apply and become part of the Ask Era Immigration team. Pay: $18.00-$19.00 per hour Benefits: • On-site parking Language: • Punjabi (required) Work Location: In person

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