Senior Business Analyst - Supply Chain Operations Mobile Klinik

Our team and what we'll accomplish together We're building a data-driven transformation engine across Product, Marketing, and Logistics. As a Senior Business Analyst, you'll partner with cross-functional teams to unlock insights from complex data, design dashboards that drive strategic decisions, and lead process automation initiatives that deliver measurable efficiency gains. This is also a role with real growth potential-we invest in developing our team members into future leaders and business consultants. Unlike larger corporate structures, our team moves at startup speed-if you have an idea, we test it within days, not months. You'll work within the broader TELUS supply chain but with the autonomy and pace of a smaller organization. What you'll do • Partner with Product, Marketing, and Logistics stakeholders to deeply understand business challenges, strategic priorities, and decision-making needs through discovery workshops and ongoing engagement • Take ownership of business challenges by scoping solutions, engaging stakeholders for input, and defining implementation roadmaps-moving insights from analysis into action across the organization. • Build and maintain dashboards and data views by aggregating data from multiple systems (legacy, Google, Tableau, SQL etc.) and translating it into insights that inform strategy. • Lead process improvement initiatives by identifying bottlenecks, recommending AI-assisted automation solutions, and developing implementation playbooks that drive measurable efficiency gains • Generate strategic business cases and ROI analyses for new initiatives, connecting data insights to business outcomes and executive strategy • Mentor junior analysts while building a portfolio of high-impact projects that position you for senior leadership roles • Serve as a bridge between business and technical teams, translating requirements into solutions and ensuring alignment across stakeholders • Manage transactional system movements and logistics coordination (~30% of your time) What you bring • Bachelor's degree in Business Administration, Information Systems, Engineering, Economics, or related field • 3+ years of experience as a Business Analyst with demonstrated impact in data analysis, dashboarding, and process improvement • Advanced proficiency with BI tools (Tableau, Power BI, or similar) • Expert-level SQL and data querying skills • Experience with Google Sheets and/or Google Apps Script OR equivalent automation/scripting platforms (essential for modernizing our process-heavy workflows). • Strong project management capabilities with proven ability to lead cross-functional initiatives • Excellent executive communication and stakeholder management skills • Demonstrated experience with process improvement and automation initiatives Great-to-haves • Knowledge of ERP systems (SAP, Repair Q, Cynergy) or similar enterprise platforms • Experience with TELUS FueliX or other generative AI platforms • Background in supply chain, logistics, or operations (not required if you have strong analytical fundamentals and the ability to learn domain knowledge quickly)

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