About this role
Join Brilliant Harvest as a Growth Product Manager and shape the future of customer engagement for equipment dealerships. This remote role emphasizes data-driven growth strategies for onboarding and retention.
You will be responsible for ensuring that newly signed dealers transition into active users through enhanced product features and smooth workflows. Your experience in product management within a B2B SaaS environment is crucial, as you'll work alongside Customer Success to identify pain points and innovate solutions. Deep customer understanding is vital in this role.
Key Responsibilities:
• Own growth metrics: activation, time-to-value, feature adoption
• Identify and resolve dealer engagement issues
• Design experiments to boost product adoption effectively
• Collaborate with teams to deliver impactful growth features
• Convert customer feedback into meaningful product insights
Requirements:
• 3–5 years of product management experience
• Customer success or account management background
• Knowledge of B2B2C frameworks highly valuable
• Comfort with ambiguity and self-direction
• Willingness to travel up to 10%
Make impactful product decisions that enhance user experiences for Brilliant Harvest's clients.
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