About this role
Our client, an exquisite boutique hotel in the vibrant city of Halifax, Nova Scotia, CA , is seeking a seasoned and passionate Hotel Manager to lead its operations and uphold its reputation for personalized service and unique charm. This role demands a leader with a comprehensive understanding of all facets of hotel management, from front office and F&B to marketing and financial oversight. You will be instrumental in shaping the guest experience, fostering a positive work environment for the team, and driving the hotel's profitability.
The ideal candidate will have a proven ability to manage diverse teams, develop strategic business plans, and maintain high standards of quality and cleanliness. You will oversee daily operations, manage budgets, control costs, and ensure compliance with all relevant regulations. Marketing and sales initiatives to attract and retain guests, particularly in a competitive market, will also be a key part of your responsibilities. We are looking for an individual with exceptional leadership, communication, and problem-solving skills, who possesses a deep understanding of the hospitality industry and a genuine passion for service. Experience with boutique or independent hotels is highly advantageous. You will be the face of the hotel, building strong relationships with guests and the local community.
Responsibilities: Oversee all daily hotel operations, ensuring efficiency and quality service delivery. Develop and implement strategic business plans to achieve financial goals and enhance market position. Manage budgets, control expenses, and maximize revenue streams. Lead, train, and motivate a diverse team of hotel staff. Ensure high standards of guest satisfaction, service, and quality across all departments. Oversee marketing and sales efforts to drive occupancy and revenue. Maintain the property's aesthetic appeal and ensure operational readiness. Develop and maintain strong relationships with guests, suppliers, and the local community. Ensure compliance with health, safety, and licensing regulations. Handle escalated guest issues and implement effective service recovery solutions. Qualifications: A minimum of 7 years of progressive experience in hotel management, with a significant portion in a supervisory or general manager role. Demonstrated experience managing P&L statements and achieving financial targets. Strong understanding of hotel operations, including F&B, front office, housekeeping, and maintenance. Excellent leadership, communication, and interpersonal skills. Proven ability to manage and motivate a team. Experience with marketing and sales strategies in the hospitality sector. Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. Adaptability and the ability to thrive in a dynamic environment. This is an exceptional opportunity for a visionary leader to manage a unique property in Halifax, Nova Scotia, CA . Join us and help shape the future of exceptional hospitality.