About this role
Summary
• Location: Montreal
• Work Mode: Onsite (3x/week)
Responsibilities
• Deliver and support infrastructure tooling and applications for Viva Engage.
• Develop, maintain, and support migration tooling for Viva Engage onboarding and legacy platform transitions.
• Troubleshoot integration, onboarding, and operational issues, driving them to resolution.
• Collaborate with business units to onboard teams and communities to Viva Engage.
• Create and maintain documentation for production deployments, implementation plans, system configurations, standards, and operational procedures.
• Coordinate with SaaS vendor technology teams or vendor support as needed.
• Ensure compliance with change management policies and governance standards.
• Respond to and resolve escalated support tickets in a timely manner.
• Participate in the on-call rotation for platform support.
• Work cross-functionally with internal groups such as LDAP/Web Proxy Engineering, Security Architecture, Governance and Compliance.
Requirements
• Minimum 8 years of application development experience using C#, .NET, SharePoint.
• Experience building enterprise-grade applications that interact with Microsoft 365 via Graph API.
• Proficiency with PowerShell scripting and SharePoint Online Management Shell.
• Strong experience with OAuth, SAML, and enterprise identity integrations.
• Ability to troubleshoot complex technical environments with multiple integration points.
• Strong communication skills for working with technical and nontechnical stakeholders.
Preferred Skills
• Deep understanding of how Viva Engage interacts with Microsoft SharePoint Online and Teams.
• Expertise in building SaaS onboarding workflows, lifecycle management systems, and automation tooling.
• Experience with AI development tools such as GitHub Copilot, Claude Code.
• Understanding of e-Communications requirements, Information barriers, Data classification frameworks, Data loss/leakage protection models.
• Solid understanding of security and internet technologies such as HTTPS, TLS, digital certificates, and web proxies.
• Experience with enterprise community platforms or digital workplace solutions.
• Prior experience supporting large-scale migrations is a plus.
This role is for an existing vacancy.