Operations Manager- Apparel

WHO WE ARE We’re a Montreal-based product design company creating premium novelty products in the apparel and gift space, distributed nationally and internationally. We’re a small, focused team building a category-defining brand — and we’re entering a period of accelerated growth. We’re looking for an Operations Manager to bridge the gap between sales, production management, and project execution in a 'Swiss Army Knife' capacity. THE CANDIDATE The ideal candidate possesses the perfect blend of operational organization and sales support. This role is a hands-on position in which the coordinator would be responsible for tracking production timelines, communicating with our overseas manager, assisting with wholesale account management, and ensuring project deliveries are met. WHAT YOU'LL BE RESPONSIBLE FOR Production Management: Manages and oversees production schedules to ensure products are manufactured and delivered on time. You will be responsible for being the liaison between our production manager in China, and our sales team in-house. Project Tracking: Maintain project trackers for seasonal launches and custom client requests to keep design and sales aligned, ensuring we are always meeting deadlines for customers and launches. Sales Support & Account Coordination: Assist the Sales Manager with major retail accounts (Giant Tiger, TJX, etc.) and independent accounts by managing reports, portals, orders and sales materials and relaying the sales info to the design manager. Data Tracking: Monitor inventory and retail performance metrics to provide actionable insights. EXPERIENCE WE'RE LOOKING FOR ● Relevant Experience: 2-4 years of experience in operations, project management, or sales support within the apparel or consumer goods industries. ● Detail Oriented: Strong organizational skills with knowledge of project management tools and spreadsheets (i.e., Google Sheets, Excel, Monday.com, etc.). ● Montreal-Based: We value face-to-face collaboration in our Montreal office to keep our creative and family culture tight-knit. WHAT SUCCESS LOOKS LIKE ● Assist in the seamless coordination between: ○ Sales orders and production fulfillment ○ Sales team and design team ○ Production manager and sales team ● Highly organized project pipelines that allow for clear forecasting and growth with high confidence. WHAT WE OFFER ● Competitive Compensation ● Benefits: Comprehensive health, dental, and wellness package. ● Autonomy: We are a small team; your voice will have a direct impact on the products we design and the markets we enter. ● Culture: A creative, high-energy environment based right here in Montreal. Perks: Work from home Wednesdays, “Summer Fridays” and flexible vacation time. LANGUAGES ● English (required) ● French (not required but preferred) WORK LOCATION In person Pay: $55,000.00-$100,000.00 per year Benefits: • Extended health care • Paid time off Work Location: In person

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