Receptionist & Administrative Assistant (Non-Medical)

Company: Max Immunity Clinic Inc. (Wellness Clinic) Location: Highway 7 and Warden, Markham, Ontario (On-site) Schedule: Tuesday to Saturday, Full-time Pay: $20-$25/hour About Max Immunity Clinic Max Immunity Clinic is a wellness clinic focused on helping clients feel their best through personalized services such as IV drips, regenerative treatments, and a high-touch experience. We’re looking for a friendly, organized Receptionist & Administrative Assistant to be the first point of contact for clients and to support daily clinic operations. No medical background is required. Key Responsibilities Front Desk & Client Experience • Welcome clients in-person and manage a warm, professional check-in/check-out experience • Answer calls, texts, emails, and inquiries promptly and politely • Confirm appointments, send reminders, and manage rescheduling/cancellations • Handle basic client questions (services, availability, general policies) and escalate when needed • Maintain a clean, calm, and organized reception area Administrative Support • Support the team with daily admin tasks and internal coordination • Maintain accurate client records (basic data entry, no clinical tasks) • Process payments, issue receipts/invoices, and track daily transactions • Assist with inventory/stock checks for front-desk supplies (forms, retail items, etc.) • Coordinate basic vendor orders and deliveries (as needed) Clinic Operations • Follow clinic procedures for privacy and professionalism • Help the clinic run smoothly by staying proactive, organized, and detail-oriented • Support special projects (light marketing support, printing materials, organizing files, etc. optional based on skills) Requirements • No medical background required • 1+ year experience in reception, customer service, hospitality, or administrative support (preferred) • Strong communication skills (in-person, phone, email/text) • Comfortable using basic tech: scheduling tools, Google Workspace/Microsoft Office, Stripe POS/payment terminals • Professional, reliable, and punctual • Friendly, calm under pressure, and great at multitasking • Experience in a wellness clinic, spa, beauty clinic, or hospitality setting • English and Mandarin Nice to have • Basic social media Instagram, Facebook and LinkedIn /Canva skills for small clinic tasks What You’ll Get • $20-$25/hour • Supportive team and positive environment • Opportunity to grow with a new clinic

Want to see how well you match this job?