About this role
Step into a crucial role with Canada Post as a Human Resources Clerk in Ottawa. This temporary position offers partial remote work while handling employee inquiries and HR services. The HR Clerk serves as the primary contact at the HRSS Contact Centre for employees and team leaders.
You will provide guidance on personnel administration, handle payroll inquiries, and communicate benefit entitlements. Accuracy in processing requests and managing sensitive information is essential. Key Responsibilities:
• Respond to employee inquiries through multiple communication channels
• Verify and process requests for employment confirmations
• Educate employees on benefit entitlements and HR processes
• Conduct investigations and escalate unresolved issues
• Complete administrative tasks including documentation Requirements:
• Secondary school completion plus post-secondary courses
• 1-3 years of relevant work experience
• Proficient in Windows, MS Office, and HR applications
• Strong typing skills with 95% accuracy
• Ability to work independently and manage multiple tasks Utilize your HR expertise to support Canada Post employees effectively in Ottawa.