Expert Systems Engineer Manager for Core Services

Drive excellence in IT support as a Senior Systems Engineer Manager for Core Services at our global organization. Based in Toronto or Munich, you will enhance the digital experience for employees. This leadership position focuses on managing a team developing world-class IT support solutions for a diverse workforce. Your role encompasses overseeing crucial services such as identity management and endpoint security while fostering an automated digital workplace. You'll collaborate with cross-functional teams to ensure seamless operations for over 2,400 employees. Key Responsibilities: • Lead the team responsible for global IT service delivery • Foster automation through innovative AI and low-code workflows • Collaborate with cross-functional teams for user support • Maintain compliance with security standards and audits • Manage documentation, contracts, and vendor relationships Requirements: • Minimum 5 years in engineering team leadership • Expertise in identity technologies including Okta and Active Directory • Strong enthusiasm for AI-driven process optimization • Experience in tracking performance via KPIs • Excellent communication skills, English proficiency required Empower our global team with your engineering expertise and passion for technology. #J-18808-Ljbffr

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