About this role
Reporting to the Manager, Strategic Programs and Enterprise Delivery, the IT Business Analyst defines business needs, documents requirements, and supports the delivery and improvement of applications and processes. The role partners with stakeholders and IT teams to identify solutions, resolve issues, and improve service delivery.
For this fixed term position, the ASC offers a hybrid work environment and flexibility, a competitive total rewards package consisting of 100 per cent employer-paid benefits, effective your first day of employment. These benefits include a comprehensive health and dental plan, flex days; an employee family assistance program; transportation allowance, and a generous flexible spending account. We also encourage fun and giving back to the community with initiatives offered through our ASC Social Club and annual United Way Campaign.
Key responsibilities include
Business analysis:
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Leading business analysis activities to identify, document, and validate business needs, requirements, processes, and data or access needs.
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Working with stakeholders and IT partners to assess current and future state processes, evaluate solution options, and recommend practical improvements.
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Producing clear business analysis documentation and support solution delivery through design, testing, implementation, and issue resolution.
Business relationship management:
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Understanding the processes, plans, objectives, drivers, policies, regulations, culture and issues related to IT’s business partners at the ASC.
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Building strong relationships with stakeholders to understand business goals, challenge assumptions, and support sound decision-making.
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Challenging the presumptions of business units on how to successfully execute their plans. Employing influencing skills needed to gain consensus and understanding among business units.
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Communicating analysis findings, technical considerations, and project updates to business and technical audiences.
Change management:
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Supporting change management, testing, and implementation activities in partnership with business units and project teams.
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Maintaining best practices for requirements traceability, version control, change control, and stakeholder expectations.
The ideal candidate will possess
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A degree in IT, business, or an equivalent field.
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At least five years of related experience, including at least three years working with business stakeholders to translate business needs into technical solutions.
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The demonstrated ability