About this role
About the Role
Our client is seeking an experienced and dynamic Boutique Hotel Operations Manager to oversee the daily operations of a prestigious property in the heart of Vancouver . This role is crucial for maintaining the highest standards of guest service, operational efficiency, and staff management. You will be responsible for ensuring a seamless and memorable experience for every guest, from check-in to check-out, while leading a dedicated team to achieve operational excellence and uphold the unique charm of the boutique hotel, contributing significantly to its reputation and success.
Key Responsibilities Manage all aspects of hotel operations, including front desk, housekeeping, food and beverage, and guest services. Develop and implement operational policies and procedures to enhance guest satisfaction and service quality. Recruit, train, schedule, and supervise hotel staff, fostering a positive and productive work environment. Oversee inventory management, procurement, and vendor relations for all operational departments. Ensure compliance with health, safety, and licensing regulations within the property. Monitor financial performance, manage budgets, and identify opportunities for revenue enhancement and cost control. Requirements Minimum of 4 years of experience in hotel management, preferably within a boutique or luxury setting. Proven track record in operations management and staff supervision within the hospitality industry. Strong knowledge of hotel operations software and property management systems. Excellent leadership, communication, and problem-solving skills. Demonstrated ability to manage budgets and control costs effectively. Benefits Competitive salary commensurate with experience. Comprehensive health and dental benefits package. Opportunities for career advancement within a growing hotel group. Employee discounts on hotel stays and dining. A stimulating work environment focused on providing exceptional guest experiences.