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Executive Support and Operations Manager

ML6 Search + Talent Advisory
Montreal, QuebecOn-site2 days ago
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About this role

Elevate your career as an Executive Support and Operations Manager in a healthcare setting. Lead administrative teams while ensuring optimal patient-focused services through effective management. This vital role requires supporting the Operations Director while leading a team of receptionists and medical secretaries. You'll focus on performance management, team development, and key administrative process improvements. Collaboration with HR on employee relations and adherence to compliance standards are also essential components of this position. Key Responsibilities: • Manage scheduling and workload distribution for administrative teams • Implement training initiatives based on competency gaps • Monitor service volumes and operational performance • Conduct audits for compliance with documentation practices • Facilitate organizational committees focused on patient experience Requirements: • Post-secondary diploma in Medical Office Administration • Five years of supervisory experience in healthcare • Strong problem-solving and conflict resolution skills • Experience in policy development and record management • Ability to manage priorities and support leadership Drive impactful changes in healthcare administration while enhancing patient care experiences. #J-18808-Ljbffr
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