About this role
Top 3 Skills
• Workday LMS
• SAP Success Factors
• Power BI
Minimum Qualifications
• Bachelor’s degree in Business, Information Systems or related experience/certification
• Experience administering and supporting an LMS (Workday Learning preferred) including role-based security and user support.
• Strong reporting and data analysis skills; ability to interpret learning data (e.g. Microsoft Excel), investigate anomalies, and explain results to business stakeholders.
• Hands-on experience with Power BI operations (refresh, publish, access management, troubleshooting) and working with multiple data sources.
• Strong organizational skills to manage recurring operational cadence and competing ad-hoc requests; strong adaptability to shift workload and priories as operationally required.
• Working knowledge of ticketing/intake processes (e.g., ServiceNow) and ability to document issues clearly for escalation.
• Experience supporting audits.
• Clear written and verbal communication skills; ability to develop job aids/process documentation and deliver training/knowledge transfer.