HR Business Partner / HR Manager

About the company Financeit provides point-of-sale financing solutions to major home improvement and retail businesses across Canada. Its platform helps merchants increase sales by giving customers accessible monthly payment plans for purchases such as home upgrades, vehicles, and retail items. The organization is intentionally sized so individuals can create meaningful impact internally while also helping shape the broader market. The company places strong emphasis on collaboration, inclusion, fairness, and respect as core parts of its culture. About the role This position serves as a key people-leadership role, connecting leadership priorities with the employee experience. Reporting to the VP, People Success, the HR Business Partner will help strengthen performance, support managers, and ensure essential HR programs and processes are executed effectively. High performance and growth • Partner with managers as an advisor, helping them handle challenging discussions, strengthen team performance, and build leadership capability. • Own leadership development initiatives across the organization, including assessing needs, designing programs, and launching them. • Lead the annual rollout of Job Effectiveness Plans and performance review cycles so performance expectations are tracked and recognized. • Use people data to identify patterns and present insights on matters such as turnover, engagement, and culture to support better decision-making. • Work with the Senior Talent Partner on talent reviews, identifying strong future leaders and helping maintain a healthy succession pipeline. Employee experience • Manage employee engagement surveys and convert survey results into practical action plans. • Support internal communication efforts such as town halls and company updates so employees stay informed and connected to the culture. • Handle employee relations matters, including conflict resolution and investigations, with professionalism, fairness, and empathy. Compliance and operational oversight • Own the health and safety program, the annual policy review process, and compliance training completion throughout the year. • Guide and develop the HR Generalist while ensuring HR operations are delivered accurately and efficiently. • Provide oversight for payroll and benefits processes to help ensure compliance, competitiveness, and smooth administration. Requirements • 6 to 8 years of progressive HR experience, including at least 2 years in a business partner or manager-level role. • Prior experience managing at least one direct report. • Strong employee relations experience, including complex issues and workplace investigations. • Solid understanding of payroll cycles, tax compliance, and benefits administration, with the ability to oversee these areas. • Experience creating or running performance review and goal-setting processes aligned with business objectives. • Ability to influence senior leaders, provide candid advice, and act as a trusted partner to the VP. • Interest in using AI thoughtfully and experience applying AI-based solutions with sound judgment. Benefits • A recognized workplace culture with a collaborative and inclusive environment. • Competitive salary plus performance-based bonus. • Annual base salary of $100,000 to $120,000. • Annual bonus of 20%. • Hybrid work arrangement. • Medical, dental, and vision coverage, plus a Lifestyle Account. • RRSP matching and a parental leave top-up program. • Access to in-office massage, meditation, and workout sessions. • Virtual events, including lunch and learns, company gatherings, team activities, and charity initiatives. • Career learning and development programs. Additional information This is a full-time position based in Toronto, Ontario, Canada. The employer is an equal opportunity organization and can provide accommodation on request during the hiring process. Applicants are expected to submit an application for consideration, after which selected candidates may be contacted for a phone interview. Responsibilities • Advise managers on difficult conversations, team issues, and leadership growth. • Design, implement, and roll out leadership development programs across all levels. • Run the annual Job Effectiveness Plan and performance review processes. • Analyze people metrics and present findings on turnover, engagement, and culture. • Support talent reviews and succession planning in partnership with the Senior Talent Partner. • Own employee engagement surveys and build action plans from the results. • Lead internal communication moments that reinforce connection and culture. • Manage employee relations cases, including disputes and investigations. • Oversee health and safety, policy reviews, and compliance training. • Coach the HR Generalist and provide oversight for payroll and benefits compliance. Requirements • 6 to 8 years of progressive HR experience, with at least 2 years at the business partner or manager level. • Experience leading at least one direct report. • Hands-on employee relations background, including difficult cases and workplace investigations. • Working knowledge of payroll processes, tax obligations, and benefits administration. • Experience managing performance review and goal-setting programs. • Confidence in influencing executives and giving direct, thoughtful advice. • Comfort using AI tools and implementing practical AI-driven improvements. Perks & benefits • Competitive salary with a 20% annual bonus. • Hybrid workplace flexibility. • Medical, dental, vision, and Lifestyle Account coverage. • RRSP matching and parental leave top-up. • In-office massage, meditation, and workout offerings. • Virtual culture and engagement events. • Learning and career development opportunities.

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