About this role
Join Tim Hortons as the Head of Digital Product, shaping product strategy and enhancing online guest experiences through innovative leadership. Guide product managers in digital commerce and delivery.
This leadership role involves overseeing product management for Tim Hortons' mobile app, web platforms, loyalty, and ordering systems. You will collaborate with engineering, marketing, and support teams to ensure robust product strategies and successful implementation. Your aim will be to drive guest satisfaction and improve business performance through data-informed decision-making.
Key Responsibilities:
• Evolve product vision and prioritization frameworks
• Lead and coach a team of product managers
• Ensure integration of digital solutions across platforms
• Implement AI-enabled product development practices
• Monitor and optimize guest engagement metrics
Requirements:
• Bachelor’s degree in Business or related field
• 8+ years in Product Management roles
• Strong experience leading digital product teams
• Excellent technical fluency and stakeholder communication
• Demonstrated track record in improving user engagement
Enhance the digital landscape for Tim Hortons while fostering innovation and accountability in product management.
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