Customer Support Specialist - Bilingual (French)

Job Location: Toronto Branch 3333 James Snow Parkway, Milton, ON L9T 8L1. Position: Customer Support Specialist – Bilingual (English / French). Pay: $35-$40 per hour. Full-time hours: Monday - Friday, 9:30 AM to 6 PM. Position Responsibilities • Process customer orders and make product recommendations. • Handle account inquiries using world‑class technology. • Answer product, pricing and shipping questions quickly and confidently. • Build business relationships with customers via phone, e‑mail and chat. • Determine customer needs and recommend Uline’s best solutions. • Guide customers through Uline’s website and online ordering system. Minimum Requirements • High school diploma or equivalent. • Bachelor's degree preferred.Excellent problem‑solving, listening and communication skills. • Prior customer service experience a plus; training provided if you are eager to learn. • Fluent in both English and French (verbal and written). Benefits • Company‑paid extended health coverage and RRSP with 6% employer match starting day one. • Multiple bonus programs. • Paid holidays and generous paid time off. • Tuition assistance program covering professional continuing education. • Employee perks: on‑site café, outdoor patio and first‑class fitness center. • Monthly employee‑appreciation events. • Opportunities for community involvement. About Uline Uline is a family‑owned company and North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. All positions are on‑site and it’s a drug‑free workplace. Uline is an Equal Opportunity Employer. Legal and EEO Statements EEO/AA Employer/Vet/Disabled Drug‑Free Workplace.

Want to see how well you match this job?