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Contract Logistics Human Resources Manager

Kuehne+Nagel
Baie-D'Urfe, QuebecOn-site4 days ago
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About this role

Role Overview As part of the HR team at Kuehne+Nagel, you will help build careers, nurture talent, and empower people to succeed. Your work drives the entire supply chain forward, ensuring smooth operations for medical equipment, toys, and fresh flowers. This Human Resources Manager will lead all HR functions for a high‑volume sort center operating within a 4PL logistics environment. How you create impact Lead HR functions to ensure a compliant, engaged, and high‑performing workforce while partnering with site leadership and the 4PL provider. • HR Business Partnership: Partner with site leadership and 4PL operations teams to align HR strategies with business objectives, support organizational design, workforce optimization, and productivity initiatives, and assist with peak‑season staffing strategies and labor flexibility planning. • Workforce Planning & Staffing: Lead workforce planning based on operational volumes, oversee recruitment, onboarding, and retention for hourly and salaried employees, coordinate staffing levels, agency labor usage, and workforce performance with the 4PL provider. • Employee Relations: Serve as the primary HR contact for employee relations matters, conduct investigations, resolve workplace issues, and ensure consistent policy application to foster a culture of engagement, accountability, inclusion, and collaboration. • Compliance & Labor Governance: Ensure compliance with labor laws, company policies, and 4PL contractual requirements, maintain audit readiness, oversee attendance management, time‑keeping, and disciplinary processes. • Performance Management: Drive performance management processes aligned with operational KPIs, coach managers on employee development, support succession planning and talent development initiatives. • Compensation, Training & Development: Partner with corporate HR on compensation practices, support pay practices, overtime administration, benefits communication, and identify training needs for leadership, operational, and safety training programs. • HR Metrics & Stakeholder Management: Track and analyze HR metrics (turnover, absenteeism, productivity trends), provide data‑driven recommendations, and act as liaison between HR, operations, and the 4PL provider while maintaining vendor relationships and company culture. What we would like you to bring • Bachelor’s degree in Human Resources, Business Administration, or related field. • 5+ years of HR experience, preferably within logistics, warehousing, manufacturing, or distribution environments. • Experience supporting outsourced operations, including 3PL/4PL providers or staffing agencies. • Proven ability to support high‑volume hourly workforce environments. • Strong knowledge of labor laws, HR policies, and compliance requirements. • Demonstrated experience managing employee relations, investigations, and conflict resolution. • Proficiency in French and English. What's in it for you You will join a global leader in logistics, offering a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs and a fun, interesting global work environment.
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