Director of Intercompany Agreements & Contract Governance

• The Director, Intercompany Agreements & Contract Governance serves as the program partner to Legal and functional stakeholders to govern the end-to-end ICA lifecycle, driving contractual alignment from agreement intake through execution and post-execution requirements and helping ensure consistent, timely, and regulator-defensible outcomes across the enterprise • This is a contract governance and delivery execution role requiring sound judgment, strong program management discipline, and the ability to drive stakeholders to timely decisions • The Director leads complex cross-functional workstreams (Legal, Finance, Tax, Risk, Technology, and business teams) to clarify and align scope, interpret requirements, and strengthen contractual positioning before and during drafting and negotiation • The role also provides structured oversight of lifecycle execution to ensure decisions are translated into downstream actions and obligations are met, reducing execution risk and rework post-signature • Serve as the program partner to Legal for ICA drafting and negotiation support, helping ensure contract positions align with the defined lifecycle operating model and enterprise standards • Provide guidance on ICA structure, required clauses, and documentation expectations to strengthen contractual alignment and reduce downstream execution risk • Identify and drive resolution of systemic contractual issues (e.g., misaligned scope statements, service descriptions, transfer pricing ambiguities, renewal/termination constructs, or regulatory-required provisions) in collaboration with Legal and functional owners • Translate legal and contractual requirements into practical operating guidance for stakeholders, ensuring policy and contract intent are consistently implemented • Own and evolve the ICA lifecycle operating model (intake through execution and post-execution requirements), ensuring clear roles, standard workflows, and consistent outcomes across stakeholder groups • Set annual priorities for lifecycle delivery (e.g., throughput, timeliness, intake quality, evidence standards, and escalation discipline) and drive delivery against plan through structured program management • Lead decision-making for complex lifecycle topics (e.g., scope clarity, sequencing, stakeholder alignment, and exception paths), documenting decisions and ensuring downstream execution • Establish and maintain durable lifecycle standards (procedures, templates, and evidence expectations) that enable audit/exam readiness without slowing delivery • Provide end-to-end leadership for ICA lifecycle execution (new ICAs and amendments), driving intake completion, stakeholder reviews, approvals, execution, and post-execution follow-ups across Legal, Tax, Finance, Risk, Technology, and business teams • Define and enforce quality standards for intake packages and lifecycle artifacts; oversee periodic QA reviews to confirm completeness, traceability, and accuracy of supporting documentation • Lead complex issue resolution for lifecycle blockers (e.g., misaligned scope, sequencing conflicts, approval delays, stakeholder disputes); drive to decisions, document outcomes, and ensure execution of corrective actions • Apply a risk-based approach to prioritization and attention, ensuring higher-touch coordination for regulated entities, key/critical services, and material changes to service delivery models • Engage senior stakeholders across principal and regulated entities as a trusted advisor on ICA lifecycle delivery, contractual alignment, and regulatory defensibility • Support responses to senior management, audit, and regulator inquiries related to intercompany contracting and lifecycle execution; ensure narratives and evidence are consistent and well-substantiated • Influence cross-functional partners to drive timely decision-making, resolve competing priorities, and sustain adherence to governance requirements • Provide coaching and escalation support to managers/analysts executing ICA lifecycle activities, strengthening consistency and judgment across the team • Drive continuous improvement of lifecycle processes, templates, and stakeholder guidance to reduce cycle time, increase consistency, and strengthen evidence quality • Develop and maintain standard operating procedures and training content; ensure lifecycle participants understand required inputs, approval pathways, and escalation triggers • Partner with adjacent teams (e.g., outsourcing officers, operational resilience, TPRM, tax) to align requirements and eliminate duplicative or conflicting artifacts • Define success measures and oversee routine performance/quality reviews, ensuring insights are translated into corrective actions and sustainable process changes Benefits • Gym membership • Pension plan • Share purchase options • Extra holiday purchase optional • 25 days holiday (excl. bank holidays) • Work from home opportunities • Health insurance

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