VP Product, Customer Growth at Neo

Lead innovation in customer growth as VP Product at Neo. Drive strategic vision while building high-impact products for customer acquisition and retention. This senior leadership position in Calgary or Toronto puts you at the forefront of customer growth and experience. You'll oversee product strategy and manage a team focused on acquisition, lifecycle marketing, and support systems. Your role involves solving complex challenges and mentoring product managers who will shape Neo’s future products. Key Responsibilities: • Drive growth in customer acquisition, onboarding, and referrals • Enhance the end-to-end customer experience across all touchpoints • Define strategic product vision that aligns with company goals • Grow and mentor a high-performing product management team • Collaborate with cross-functional leaders to ensure cohesive strategies Requirements: • 8–12+ years in product management, 5+ in senior roles • Experience building teams in high-growth environments • Strong strategic planning and execution skills • Proven record in customer growth and experience • Comfortable with making bold, adaptive decisions Shape the future of financial services by leading customer growth initiatives at Neo.

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