UX Researcher III at eBay Toronto

Join eBay's Toronto office as a UX Researcher III, focusing on transformative user insights and design strategies. This hybrid role allows for collaboration with cross-functional teams to enhance customer experiences. As a vital member of eBay’s Design organization, you will employ mixed methods in user research to influence product improvements. You'll partner with Design, Business, Product, Marketing, and Engineering teams, ensuring user-centered insights drive UX strategies. Your storytelling skills will convey research findings clearly and inspire action across the organization. Key Responsibilities: • Lead end-to-end user research projects across product development • Interact with diverse teams to drive UX strategy and initiatives • Communicate research insights using engaging storytelling techniques • Monitor and assess the impact of insights on design decisions • Contribute to the growth of eBay's UX Research practice Requirements: • 2-4+ years in qualitative and quantitative research • M.A., M.S., or PhD in relevant human behavior fields • Expert knowledge of UX research tools and methods • Strong communication and influence skills • Experience with global cross-functional teams preferred Harness your research expertise to elevate user experiences at eBay in Toronto.

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