About this role
About the position
Responsible for delivering support of the HR agenda to the Corporate Functions which includes employee relations, participation in recruitment and onboarding activities, upholding our policies through advisement to leaders and employees relative to HR questions/concerns, providing performance management support, facilitating talent programs, driving positive employee experience and ensuring compliance, and governance while acting as a trusted advisor to mid-level leaders.
Responsibilities
• Execute HR talent programs to support corporate workforce needs and capability development.
• Collaborate with hiring leaders and Talent Acquisition to recruit, select, and onboard top talent.
• Monitor onboarding, probation, and development plans to ensure successful integration and growth; perform offboarding functions per need.
• Support implementation of performance management, talent reviews, and development planning.
• Perform administrative work including maintaining accurate organizational hierarchy files to support performance management and merit-increase cycles.
• Provide coaching and guidance to leaders and employees on policy interpretation, performance expectations, and engagement.
• Build relationships with leaders and employees by participating in social hour initiatives and functional department meetings to maintain visibility with cross-functional teams.
• Coach managers and employees on HR processes, development opportunities, and conflict-resolution.
• Conduct employee investigations and document findings in standardized investigation reports and other related documentation, and recommend appropriate actions in alignment with legislation and company policies.
• Create discipline and termination letters in alignment with policy, ensuring legal oversight to finalize documents; participate in discipline discussions and exit meetings, to support leaders as required.
• Report issues per process (as needed) to MDLZ compliance ethics portal.
• Analyze department employee survey findings to understand insights, and support leaders in translating employee opinion survey insights into targeted engagement actions that elevate the employee experience.
• Deliver efficient HR operations and drive continuous improvement of HR systems and processes.
• Ensure HRIS accuracy while managing timely processing of employee status changes including conducting exit interviews, handling leaves of absence, offboarding steps etc.
• Identify and execute improvement opportunities to enhance employee experience and operational excellence.
• Facilitate training and development initiatives, including policy education, leadership programs, and employee learning.
• Own projects assigned each year by meeting with stakeholders, developing project plans, delivering training, and ensuring awareness for execution and post execution evaluation.
• Stay current on HR trends, emerging workforce metrics, and best practices in data-driven HR.
• Own and report on designated HR metrics for the department, identifying insights for decision making and agenda prioritization.
• Analyze workforce metrics to identify emerging trends, risks, and opportunities to enhance organizational and talent outcomes.
• Validate HR system entries and employee records to support reliable reporting and compliance.
• Prepare and deliver monthly and quarterly HR KPI insights into actionable recommendations for leaders.
• Follow company’s health and safety program, rules and procedures and work in compliance with health and safety-related legislation and codes.
• Report all incidents, injuries, illnesses, and near misses to your Supervisor.
• Use or wear safety equipment and personal protective equipment required by the company.
• Report to supervisor any hazardous or unsafe conditions, absence or defects in equipment and any contravention of health and safety legislation.
• Ensures food safety and food quality programs and procedures and applicable requirements of the SQF system is fully implemented and are followed at all times.
• Ensures there is a trained and competent backup on key personnel position.
Requirements
• Completion of college diploma in Human Resources Management or a related field
• 5 years within a related Human Resources role, supporting performance management and policy execution
• Strong leadership skills to influence, mediate conflict, and coach key stakeholders
• Excellent communication (verbal and written) and interpersonal skills to build relationships and work through people
• Must have sound knowledge of Canadian legislation and organizational practices to develop appropriate/proactive Human Resources interventions
• Must have strong skills with HRIS and MS Office (Excel, Word, PowerPoint)
• Must be able to work in a fast-paced environment, with strong multitasking skills and ability to handle multiple priorities
• Must have discretion to manage confidential information and privacy concern
Nice-to-haves
• Completion of university degree in Human Resources Management or a related field
• Previous experience supporting corporate functions
• Certified Human Resources Professional (CHRP)