Senior UX Researcher in Toronto

Join eBay as a Senior UX Researcher in Toronto, focusing on mixed methods research that drives exceptional user experiences in ecommerce. Collaborate with cross-functional teams to influence product strategy and storytelling techniques. As a Senior UX Researcher, you will work directly in our Toronto office two days per week. Your role will center around deploying qualitative and quantitative research methods to inform product decisions and improve customer experiences. Engage with design, product, business, and marketing teams to shape, communicate, and act on impactful insights. Key Responsibilities: • Lead comprehensive user research to enhance product experiences • Collaborate across teams to drive UX strategy with user insights • Employ storytelling techniques to present research findings • Influence product features aligned with company goals • Monitor research impact and contribute to eBay's UX practice Requirements: • 5+ years of user research experience in ecommerce • Advanced degree in a human behavior field • Proficiency with UX research tools • Strong problem-solving skills in complex situations • Exceptional communication and storytelling abilities Utilize your expertise in UX research to drive significant user insights and experiences at eBay.

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