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Interim Director, Program Delivery

Parkinson Canada
RemoteRemoteMay 12
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About this role

Director, Program Delivery Location: Remote (occasional travel as needed for in-person meetings) Employment Type: Contracted (6-month contract) Reports to: VP, Mission Salary: $110,000 - $130,000 per annum Role Overview As the Director, Program Delivery, you will lead the execution and evolution of Parkinson Canada's national programs, bringing structure, consistency, and accountability to how services are delivered. You will lead a team of managers, collaborate across functions, and ensure programs are accessible, high-quality, and aligned to community needs. This is a critical role in scaling our reach from approximately 5,000 people today to 50,000 in the coming years, and an opportunity to shape how this function evolves. Key Responsibilities • Lead program delivery and scale impact. Oversee national programs, ensuring they are structured, consistent, and able to scale. Translate reach and impact goals into clear plans, resourcing, and execution to support growth from 5,000 to 50,000 people across Canada. • Bring structure to how programs operate. Standardize and evolve program models, including support groups and services, creating frameworks that improve accessibility, consistency, and quality without losing the human connection. • Lead and develop your team. Manage and coach program managers, setting clear expectations, driving accountability, and fostering a culture of strong execution and continuous improvement. • Balance innovation with delivery. Lead program innovation efforts, testing and scaling new approaches to reach underserved communities and improve access, while ensuring day-to-day delivery remains strong. • Use data to inform decisions. Monitor program performance, including reach, utilization, and quality, using insights and feedback to refine programs and guide ongoing improvements. • Collaborate across the organization. Work closely with partnerships, insights, and mission teams to align delivery with strategy and ensure programs are connected to broader organizational priorities. • Ensure programs stay relevant and impactful. Maintain a clear link between strategy and execution, using community feedback, data, and frontline insight to evolve programs and meet the needs of people living with Parkinson's and their care partners. Required Qualifications • Experience leading programs or services that involve people—often across multiple teams, stakeholders, or locations • Ability to bring structure to complex environments and deliver consistent outcomes at scale • Experience aligning groups with different priorities to a shared goal and moving forward with a clear plan • Demonstrated ability to translate strategy into action with strong planning and resourcing skills • Comfort with fast-moving, evolving environments where not everything is defined on day one • Clear, pragmatic communication skills with ability to align stakeholders and create accountability • Legal eligibility to work in Canada on an ongoing basis Preferred Skills & Experience • Background in healthcare, education, social impact, or another sector • Experience in non-profit (not required) • International or non-traditional backgrounds • Experience leading programs in global or field-based environments • Ability to pivot priorities without losing momentum • Experience with digital-first service models Other Requirements • Successful completion of a criminal background check and reference checks (contingent upon offer) • Acknowledgment and acceptance of 6-month contract terms of employment Compensation & Benefits Salary range: $110,000 - $130,000 per annum. Salary ranges reflect progression from learning in the role to excelling, with each offer based on skills, experience, and role complexity. Parkinson Canada strives for equitable, consistent pay, though rates may vary within the same role based on performance, specialized knowledge, and impact.
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