Senior Program Manager, Talent & Culture

About the position This role sits at the intersection of Learning & Development (L&D) and Global Belonging Programs, owning the design, facilitation, and ongoing management of select high-impact experiences across the employee lifecycle. From new-hire and manager orientation to targeted learning programs, Employee Resource Group (ERG) management, and cultural heritage months, this person is a skilled facilitator and program owner who can deliver and scale our people initiatives globally with excellence. Responsibilities • Facilitate a portfolio of standing programs, including bi-weekly global new-hire orientations and cohort-based development experiences. • Collect and analyze participant feedback across all modalities (live virtual, in-person, hybrid). Apply data-driven insights and adult learning principles to continuously refine delivery. • Design, create, and maintain high-quality participant workbooks, facilitator guides, job aids, and course manuals that reflect best practices and allow for clean team hand-offs. • Lead the strategic vision and continuous evolution of global onboarding to improve employee engagement, retention, and time-to-productivity. • Partner with IT, Legal, Compliance, Sales Enablement, and People Operations to ensure a seamless onboarding journey and coordinate global swag delivery. • Equip people leaders with tools, playbooks, and training to effectively onboard and integrate new hires into their respective teams. • Serve as a strategic partner and liaison to Employee Resource Groups. Establish robust governance frameworks that balance employee autonomy with organizational alignment. • Oversee the planning and delivery of major community initiatives, including Arraychella (annual company-wide ERG + Ally event) and the ERG Chair Summit. • Manage ERG technology platforms (e.g., Chezie) and allocate budgets effectively to maximize ROI and support scalable growth. • Develop and execute compelling communication strategies to amplify ERG initiatives and cultural heritage moments. • Conduct needs analyses, focus groups, and design workshops to capture the "voice of the employee." • Design comprehensive measurement frameworks utilizing industry-standard approaches (e.g., Kirkpatrick training evaluation method) to analyze program outcomes. • Actively incorporate AI tools into workflows—such as drafting facilitator guides and synthesizing feedback—to build scalable resources efficiently and increase team AI fluency. Requirements • Bachelor’s Degree (ideally in HR, Business, Education, Instructional Design, or Communications). • 7+ years of experience designing and delivering large-scale L&D and/or culture programs, preferably in high-growth corporate environments. • 5+ years of experience in a program management role within a People/HR function (Talent, OD, or L&D). • Strong knowledge of Instructional Design methodologies, Organizational Development (OD) practices, and measurement strategies. Nice-to-haves • Master of Science in Instructional Design & Technology or a closely related field. • Experience applying agile methodology and design thinking to people programs. • Proficiency with e-learning authoring tools (Captivate, Articulate 360, Adobe Creative Cloud) and multimedia/video editing. • Familiarity with eLearning design standards (SCORM, AICC). • Experience utilizing project management tools such as Asana or Monday.com. • Professional trainer certifications (e.g., CPLP / CPTD, CTT+). Benefits • Competitive salary • Comprehensive benefits package • Flexible work arrangements • Company equity • ESPP (Employee Stock Purchase Program) • Retirement or pension plan • Generous paid vacation time • Paid holidays and sick leave • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws) • Paid volunteer time off: 20 hours per year • Company-wide hack weeks • Mental wellness programs

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