About this role
About the position
The TPMO (Advice Canada & Shared Services team) is seeking an experienced and highly motivated Manager, Project Delivery to join our team. Reporting to the Director, Portfolio Management & Governance, you will be responsible to lead a team of experienced Project Manager & Program Managers and to promote delivery best practices within the organization.
Responsibilities
• Lead and manage a team of Project Managers, including staff and contingent labour, providing guidance, support, and mentorship to ensure effective execution of Delivery methodologies across initiatives
• Support and promote Delivery best practices and techniques within the organization, fostering a culture of continuous improvement and innovation
• Provide coaching and training to teams and stakeholders on Delivery methodologies, roles and responsibilities
• Support the initiative annual planning process including establishing the annual budget submission
• Support the initiative budgeting process, using metrics to make decisions on managing and forecasting Initiative spend throughout the year.
• Support the adoption of continuous improvement in portfolio governance processes to enhance portfolio agility and responsiveness to changing business needs
• Support Program Managers, Project Managers on all aspects of our Project / Product Delivery Lifecyle
• In collaboration with the Director, Portfolio Management & Governance, partner with senior leadership to align and deliver the Insurance portfolio of work
• Establish a high level of trust and credibility with business and technology leaders by maintaining relationships and ensuring a high quality of service
• Support the ongoing development and learning of your team, taking a continuous improvement approach to implement their ideas and recommendations on ways to enhance productivity and effectiveness
• Support the maintenance and quality checks of project & program data supporting regular status reporting
• Support the maintenance of practitioner onboarding material
• Ensure all team members have performance objectives and a personal development plan, ensuring team maintain certifications and/or accreditations
• Support and enhance current tooling used for delivery including leading and championing change and training as required
• Provide continuous feedback and/or coaching to all staff and contractors
Requirements
• Minimum of 10 years' experience managing technology projects
• Minimum of 5 years' experience directly and/or indirectly managing teams of senior level professionals
• Strong flexibility, resiliency, and adaptability
• Excellent written and verbal communication skills to prepare communications and interact effectively with all levels, technical and non-technical within the organization
• Experience with PMO tools including Clarity (high), planning tools including but not limited to as JIRA, MS Project & Smartsheets
• Expert multi-tasker, juggling priorities and working in a fast paced/ demanding environment
• Demonstrates objectivity, putting organizational direction ahead of their own interests/agendas
• Encourages innovation, thinks outside boundaries and apparent limitations
• Strong leadership capability, executing as appropriate in the areas of responsibility
Nice-to-haves
• Designations in project management, scrum, Agile or related fields is considered an asset
Benefits
• Opportunities for career advancement
• Access to industry-leading learning programs
• Up to \$2,000 annually towards education reimbursement
• Flexible health and dental benefits
• A \$5,000 mental health benefit
• In addition to regular vacation and personal days, we support community involvement with a volunteer day
• Company-matching pension plan
• Share ownership program
• Additional investment options
• Employee recognition programs
• Service milestone celebrations
• Employee discounts
• Workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events