Restaurant General Manager - Fine Dining

• Run daily operations with a visible floor presence and calm, professional leadership. • Be the face of the brand: greet tables, host VIPs, handle media and PR moments, represent the restaurant at industry events, and nurture community and partner relationships. • Set strategy and measurable goals for growth, guest experience, and profitability. • Build and manage budgets; control COGS, labour, and operating expenses to maximize EBITDA. • Establish clear policies, SOPs, and service standards to ensure consistent execution. • Recruit, onboard, schedule, and develop a high-performance team. • Coach, assess, and performance-manage staff and leaders; conduct regular check-ins and reviews. • Monitor sales mix and KPIs; analyze trends and implement improvements. • Safeguard compliance with health & safety, food safety, and alcohol service regulations. • Resolve issues quickly — from profit dips and guest recovery to team conflicts and competitive pressures. • Partner with Corporate on reporting, forecasting, and quarterly reviews. • Collaborate on marketing, social presence, and community outreach to grow covers and average check. Requirements • 5+ years of management experience in fine dining or premium casual, with multi-shift leadership. • Proven ability to lead, coach, and hold teams accountable while building a strong culture. • A polished, guest-forward presence—comfortable with VIP hosting, media opportunities, and community engagement. • Strong financial acumen (budgeting, P&L management, labour planning, inventory controls). • Excellent communication and guest recovery skills; poised under pressure. • Highly organized, detail-driven, and adaptable to a fast-paced, evolving environment. • Solid analytical and reporting capability (POS reports, KPI dashboards). • Collaborative, ego-free team player with professionalism and integrity. Nice to Have • Food Safety and alcohol service certifications; OHS familiarity. • Experience with reservation, POS, and scheduling platforms. • Knowledge of the local vendor and culinary scene, with experience in events or programming. Corporate Culture • Full-time, flexible availability (days, nights, weekends, and holidays as required). • Competitive salary and performance bonus, along with a comprehensive benefits package. Position Type Permanent

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