Senior Specialist (Product Experience Design)

• The Services New Product Development team within Mastercard Foundry drives innovation in B2B and B2B2C digital products, leveraging Mastercard data and data modeling capabilities to develop, validate, and de-risk user-centric solutions for complex business challenges • We are looking for an experienced Product Designer passionate about joining our rapidly growing, highly-innovative New Product Development team to deliver innovative, user-centered product experience solutions for net-new data products with in-depth knowledge and experience of product design • You will collaborate within a cross-functional team, including data scientists, engineers, product managers, and other subject matter experts • Together, you will contribute to the rapid iterations of B2B and B2B2C data product concepts, prototypes, and MVPs (Minimum Viable Products), de-risking solutions by testing and validating desirability, usability, and feasibility • Each design and development cycle follows a rapid design-test-redesign process, ensuring continuous user feedback and optimization within business and technical constraints • Our products delivered as web-, mobile- applications, and voice interfaces, including dashboards with widgets, chatbots, CMS, and more, all in service of solving complex business challenges encountered by our customers • Design of Proof-of-Concepts and Minimum Viable Data Products (MVPs) using human-centric design principles and rapid prototyping (Lean UX and Design Thinking) • Help define the next generation of data and data-driven products – and through doing so, help shape the future of Mastercard and its growth • Help de-risk the net new data product concept by conducting user research or assisting technical experiments to validate desirability, usability and feasibility • Design product solutions to present complex data in a meaningful and digestible way • Participate in “Design Thinking” workshops – collaborating cross-functionally with industry verticals, regional leads and end-users to ensure optimal digital data products • Work on future state conceptual designs, driving experimentation that improves the quality of product design overall • Work closely with key partners from brand & marketing, to drive delightful and highly usable transactional experiences • Work closely with our technology teams, leveraging modern presentation layer practices such as adaptive/responsive web and current and forward thinking technologies • Explore the “art-of-the-possible” • Ensure that designs deliver an appropriate balance of optimizing business objectives & user engagement, in close partnership with product managers • Liaise with regional and country teams to ensure that designs are reflective of the diversity of needs for a global user base Benefits • Gym membership • Pension plan • Share purchase options • Extra holiday purchase optional • 25 days holiday (excl. bank holidays) • Work from home opportunities • Health insurance

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