Manager II, Account Management, Eats Global (Sales Plan)

About the Role The Global Delivery Partnerships team is on a mission to maintain our position as the number-one delivery partner for the world's largest restaurant brands. We manage the most strategic global relationships in the restaurant vertical. We are looking for a sharp, experienced people leader to join our team as Manager, Global Partners. In this role, you will lead a team of Account Managers and Account Coordinators who own day-to-day corporate and franchise brand relationships with our most strategic QSR and restaurant partners. For the brands you manage, you will set the vision - short and long term - and build the strategy and drive day-to-day activities that enable your team to exceed our quarterly and annual goals. You'll succeed in this role if you thrive in fast-paced environments, are a coach at heart, and possess a spirit of curiosity that drives you to continually learn and teach. The ideal candidate brings deep expertise in enterprise account management or partnerships, a proven track record of leading high-performing teams, and executive presence to represent Uber at the highest levels of our partner organizations. What You'll Do • Team Leadership & Development • Lead, coach, and develop a team ranging from Senior Account Managers to Account Coordinators, set clear performance expectations, deliver regular feedback, and conduct meaningful performance reviews • Foster a culture of accountability, collaboration, and continuous improvement; drive adoption of best practices and use of tooling to improve team impact and efficiency • Recruit, onboard, and retain top talent to build a best-in-class partnerships team • Strategic Partnership Management • Own the partnership strategy for your team's book of business, driving alignment across brand-level priorities and Uber's commercial goals • Guide your team in building executive-level relationships with C-suite and senior decision-makers at partner organizations • Serve as executive sponsor for select key accounts - directly engaging in high-stakes conversations, escalations, and strategic negotiations • Lead or support high-value quarterly and annual business reviews, demonstrating ROI and identifying new growth opportunities • Drive Commercial Outcomes • Develop and implement joint business plans that unlock new revenue streams and strengthen long-term commitment to Uber's platform • Identify and lead upsell and cross-sell opportunities across Uber's product suite (ads, promotions, integrations) • Cross-Functional Collaboration • Work effectively with internal stakeholders across Product, Marketing, Operations, Finance, and Legal • Partner with Global Partner Ops and Analytics to develop performance insights, track KPIs, and surface recommendations to senior leadership • Represent the voice of the customer internally and contribute to the broader GDP team strategy Basic Qualifications • 6+ years of full time experience • Experience in account management, partnerships, business development, or consultative sales • Experience managing a team • Proven track record leading and developing high-performing teams in a fast-paced commercial environment • Bachelor's degree or equivalent experience Preferred Qualifications • Experience in QSR, restaurant advertising, food delivery, or third-party marketplace space • Background managing franchise or global enterprise brand relationships • Experience working cross-functionally with Product, Marketing, and Operations at a high-growth tech company • Track record of building scalable processes and playbooks that improve team performance • Deep expertise in managing complex, enterprise-level partnerships with large global organizations • Strong executive presence; ability to influence and build trust with C-level stakeholders internally and externally • Demonstrated ability to drive commercial outcomes: quota attainment, revenue growth, and product adoption • Excellent communication, presentation, and negotiation skills; comfortable leading high-stakes partner conversations • Data-driven approach; strong analytical skills with the ability to translate insights into strategy • Proficiency in Salesforce, Excel/Google Sheets, AI tools (such as ChatGPT, Gemini, etc.) • Bilingual (French or other languages) is a plus ~~ ~~

Want to see how well you match this job?