Customer Success Manager for E-commerce Agency

Join a leading eCommerce agency as a Customer Success Manager, focusing on driving client retention and growth strategies for consumer brands. Leverage your expertise in Amazon advertising and retail solutions. This role is pivotal for managing a strategic portfolio and cultivating key client relationships. With over 5 years of experience in account management or customer success, you'll craft account plans and identify growth opportunities. Your contributions will directly impact brand performance and retention through strategic insights and recommendations. Key Responsibilities: • Manage a strategic account and additional consumer brand portfolios • Develop account plans and success metrics for growth • Lead business reviews with actionable insights • Identify account expansion opportunities for client success • Facilitate meetings with structured agendas and follow-up Requirements: • Minimum 5 years in account management or customer success • Proficient in Amazon Sponsored Ads, DSP, and retail programs • Experience in agency or eCommerce environments required • Strong analytical skills for data interpretation and insights • Excellent communication and presentation abilities Drive measurable success for consumer brands by leveraging your expertise in eCommerce and client success. #J-18808-Ljbffr

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