Sr. Business Analyst

Key Responsibilities • Requirement Gathering: Collaborate with stakeholders to capture, document, and refine business requirements. • Content Strategy: Define and manage content frameworks, governance models, and editorial guidelines. • Process Analysis: Evaluate existing workflows and recommend improvements for efficiency and scalability. • Content Management: Oversee creation, curation, and publishing of digital content across platforms. • Stakeholder Collaboration: Act as the liaison between business teams, technical teams, and content creators. • Quality Assurance: Ensure accuracy, consistency, and compliance with brand and accessibility standards. • Reporting & Insights: Provide analytics on content performance and recommend dataâ€`driven improvements. Required Skills & Experience • Proven experience as a Business Analyst or Content Lead in digital projects. • Strong knowledge of content management systems (CMS) such as Drupal, WordPress, or SharePoint. • Excellent analytical, documentation, and communication skills. • Ability to translate business requirements into actionable content strategies. • Familiarity with SEO, accessibility standards, and digital analytics tools. • Strong stakeholder management and leadership abilities. Preferred Qualifications • Experience in enterprise content platforms (e.g., Pantheon, Acquia). • Knowledge of Agile/Scrum methodologies. • Background in UX writing or digital marketing. • Certification in Business Analysis (CBAP, CCBA) or Content Strategy. Education Qualifications • Bachelor's degree

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