About this role
Qualifications
• Bachelor's degree in business administration, Information Technology, or a related field. A master's degree is a plus.
• 6-8 years of total experience
• 3+ years of experience as a Business Analyst, preferably in the retail industry.
• Experience creating technical specifications and documentation for large, complex projects
• Strong understanding of retail systems, including POS, inventory management, and e-commerce platforms.
• Experience with data analysis tools and technologies, such as SQL, Excel, and BI tools.
• Knowledge of various project lifecycle methodologies, including Agile and Scrum.
• Understanding of CI/CD pipelines and automation, Container Management, Application Performance Engineering, monitoring, alerting, AWS Services and Architecture
• Ability to determine estimates of effort and impacts for a variety of solutions and influence technical discussions and decisions
• Strong organizational skills with the ability to track and prioritize numerous tasks and to coordinate activities with a high sense of urgency
• Demonstrable analytical and problem-solving skills.
• Excellent presentation, verbal, written, interpersonal and listening skills
• Strong interpersonal and leadership skills including collaboration, facilitation, and negotiation
• Challenges the status quo, champions change and influences others to change.
Experience and Skillset
• Effectively translates business requirements to functional and technical requirements
• Defines minimum feature set, acceptance criteria, user acceptance tests
• Engages in design and impact assessments
• Contributes to planning and implementation for new applications and systems
• Performs configuration of application components
• Engages with engineering team to design technical solutions that meet business requirements.
• Oversee the implementation of technical solutions, ensuring they are delivered on time and within budget.
• Assists in testing and participates in test phases prior to UAT.
• Updates technical specs based on testing, prioritized defects or post-release lessons learned
• Analyze data to identify trends, insights, and opportunities for improvement.
• Create and maintain reports to support business decision-making and provide actionable recommendations.
• Supports communication for application/system deployment
• Works to ensure application availability and SLAs for operational readiness
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