D365 Senior FSCM Consultant

Position Overview We offer a career with growth opportunities in a dynamic, collaborative, and supportive organization. We also have a strong and ethical working culture. If you want to work with a team that is passionate about their work while also having a good sense of fun, you might have just found what you are looking for! sa.global is looking for a skilled D365 Finance & Supply Chain Management Consultant in Canada to join our dynamic Managed Services team. In this role you will deliver high-quality functional support and consultancy services for D365 FSCM, with a strong focus on Supply Chain Management modules. You will work closely with clients to optimize their systems, resolve complex issues, and ensure long-term platform stability and value. This is a mid-to- senior level role for an established consultant with strong SCM expertise. Areas of Responsibility • Provide hands-on functional support and consultancy for D365 Finance & Supply Chain Management within agreed Service Level Targets • Act as a subject matter expert for Supply Chain Management modules, including Procurement, Inventory, Warehouse, and Logistics • Analyze, troubleshoot, and resolve complex business and system issues • Collaborate with client stakeholders to improve system usage and business processes • Proactively identify risks, recurring issues, and optimization opportunities • Collaborate with team members as part of a global division • Recommend improvements to internal support methodologies and processes, along with proposed solutions • Recognize opportunities for additional service offerings or enhancements that can benefit clients • Liaise with Microsoft and ISV partners where required • Support release management, testing, and deployment activities • Contribute to knowledge base documentation and best practice guidelines • Identify opportunities for additional services and client value • Maintain a professional and trusted advisor relationship with clients • Commit to continuous learning and certification development Skills And Experience • Strong hands-on experience with Dynamics 365 Finance & Supply Chain Management • Experience with Finance modules (GL, AP, AR, FA, Budgeting) • Proven expertise in Supply Chain Management modules (Procurement, Inventory, Warehouse, Planning, Logistics) • Strong understanding of end-to-end supply chain and operational processes • Experience working in Managed Services or post-implementation support environments • Ability to manage complex functional support scenarios • Confident in providing client-facing consultancy and advisory services • Strong analytical and problem-solving skills • Ability to manage multiple priorities in a fast-paced environment • High attention to detail and quality standards • Excellent communication and stakeholder management skills • Experience with integrations, ISVs, and reporting tools • Exposure to Power Platform and automation • Experience supporting global or multi-entity environments Education • Bachelor's degree in Information Technology or equivalent professional qualifications • Relevant Microsoft certifications are preferred

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