Senior Manager, FCRM RCM (4949)

Work Location:Toronto, Ontario, CanadaHours:37.5Line of Business:Financial Crime Risk ManagementPay Details:$115,600 - $163,200 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.Job Description:Reporting to the AVP, FCRM Governance and Control, the Senior Manager will be accountable for aligning FCRM's oversight program to support the ongoing development, implementation and maintenance of a regulatory compliance management program that is based upon and consistent with OSFI's E-13 Guideline. This role provides leadership and subject matter expertise in the area of Compliance to OSFI guideline E13. The general accountabilities of this role include but are not limited to contributing to the following:Reviews of various Enterprise Regulatory Compliance Management (RCM) Frameworks, standards, policies, and guidelines drafted to align with the requirements of OSFI Guideline E13Participation in the development of a new Compliance risk assessment methodology aligned to OSFI Guideline E13 requirementsParticipation in the development of a new testing and monitoring standard aligned to OSFI Guideline E13 requirementsParticipation in the development and implementation of a new enterprise regulatory change standardOverseeing the development of FCRM specific policies and procedures to support the RCM programDevelopment of communication and training for FCRM colleagues as requiredOverseeing the migration and mapping of relevant laws, rules and regulations (LRR's) into TD's common data repositoryCUSTOMEROversee a function of enterprise FCRM Program professionals providing oversight and control related advisory services to FCRM partnersProvide strategic direction on a broad and diverse range of complex global FCRM program activitiesDevelop FCRM enterprise-wide frameworks, policies, standards, procedures in coordination with management in line with TD's FCRM ProgramWork with executive team, senior business management/ partners to develop proactive strategies, tactics, policies and programs to effectively manage regulatory/ compliance issuesContribute to the development and implementation of enterprise FCRM programs related to all aspects of FCRM legislationMeet with business (FCRM) partners and leaders to determine FCRM strategies and compliance cultureTake corrective action and recommend or implement changes to procedures, as requiredLead role in managing and in responding to periodic exams/ audits and various regulatory bodies related to accountabilitiesParticipate in / lead enterprise-wide or FCRM-focused special projectsOversee research, development and implementation of new processes, technologies or operating modelsWork autonomously as the leader of the team and assist with development of group policies and approval of procedures in coordination with leadership team and colleagues; and promote and monitor staff adherence to approved internal FCRM policies, procedures, standards and guidelines, in addition to those federally mandatedProvide guidance, leadership, coaching and development to ensure operational results and professional/personal development objectives are achievedSHAREHOLDERProtect the interests of the organization - identify and manage risks, and ensure the prompt and thorough resolution of escalated non-standard, high-risk issuesWork closely with executive management team to support the development of business plans, ensuring the optimal use of resources and leverage TD's operating model to maximize efficiency, effectiveness and scaleWork closely with key business leaders to develop business plans, ensuring the optimal use of resources and leverage TD's operating model to maximize efficiency, effectiveness and scalePlan and execute on strategic activities, review and communicate results, and adjust tactics accordinglyMay manage overall budget, revenue and expenditures, meet business objectives while increasing efficiency and effectivenessProvide mentorship to direct reports; and assume responsibility to minimize operational and regulatory risk by complying with Bank Code of ConductKeep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts Maintain knowledge of end-to-end processes and internal / external partners and regulatory requirementsProvide inputs into the development, implementation, and monitoring of operating plans and expense budgets for the area, consistent with TD Bank strategies and objectivesPrepare detailed reports and presentations for senior management and regulatory authorities, covering the effectiveness of processes and controls, and recommendations for necessary enhancementsContribute to the development of the business plan and operationalize the plan and deliver on assigned service or functionalityWork closely with leaders to develop and operational the business plan and deliver on FCRM programs across the enterprise.Plan and execute on strategic activities, review and communicate results and adjust tactics accordinglyProactively identify key business opportunities, research and recommend enhancements / modifications, develop strategies to achieve recommendationsUnderstand TDBG issues/ parameters and guide others to protect the reputation and interest of TDBG by adhering to operating standards and processes related to FCRMEnsure employees are building and enhancing their FCRM knowledge and expertise; and employees assume responsibility in minimizing operational and regulatory risk by complying with Bank policy and Code of ConductMaintain a culture of risk management and control, supported by effective processes in alignment with risk appetiteLead relationships with corporate and/or functions to ensure alignment with enterprise and/or regulatory requirementsLead or contribute to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for complex situationsCoordinate and support team and business (FCRM) partner FCRM related activities, as necessaryEMPLOYEE / TEAMResponsible for management of the overall team providing both leadership and guidanceContribute to the development of FCRM functional strategic priorities within their operational area or field of specialtyDevelops annual and/or long-term plans for own area and influences plans well beyond area managedProvide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unitGrow team expertise to align with FCRM/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value deliveredLead and develop a high performing team of professional FCRM resources through talent acquisition, coaching/development and recognition; provide on-going feedback and performance reviews, coach and develop employees and ensure performance management activities are undertaken and completed for all employeesCreate and foster a cohesive team and promote a positive work environment. Lead and follow up on action plans to improve employee experienceLead the process of setting performance objectives for the team; track, monitor and effectively address and/or reward performance in a timely mannerManage employees in compliance with all human resources policies, procedures and guidelines of conductShare knowledge, information, skills, and subject matter expertise among the team and ensure the timely communication of issues and encourage good working relationships with other functions and teamsSupport an environment where the team freely escalates business challenges; facilitate change through positive reinforcement of milestones and successesRecruit for all hires to ensure a highly diverse, qualified workforce to achieve business objectivesEstablish and foster a cohesive team; promote a fair and equitable environment that supports a diverse workforce and encourage the team to achieve common goals and objectivesAct as a brand ambassador for the function and the bank, both internally and/or externallyBREADTH & DEPTHProvides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as requiredOversee and lead a highly complex, and/or diverse function for an area of significant risk, or scopeStrategic partner to leadership team on the management of the portfolio and financials, with deep industry, external / internal, enterprise knowledge, recognizing and anticipating emerging trends and identifying operational efficiencies and opportunities with other business management / enterprise areasFacilitate key strategic discussions and provide thought leadership to executive audience (output may include strategic roadmap and/or deliverables/ frameworks/ short to long term goals etc.)Set operational team direction and collaborate with others to execute on common goalsFocus on longer-range planning for functional areaGenerally, reports to executive managementEXPERIENCE & EDUCATION Undergraduate degree or equivalent work experience10+ years experienceWorking knowledge of OSFI E-13 compliance programs in a financial institution. Familiarity with governance, control frameworks and best practice standards for compliance.Demonstrated ability to apply pragmatic solutions in developing and implementing various management and operational frameworks.Excellent communication, influencing, training and presentation skills, as well as the ability to interact effectively with varied skill sets across the organization.Ability to guide stakeholders through the Compliance E13 transformationComfortable challenging stakeholders and project ownersDemonstrated ability to lead process change involving stakeholders across various functions and geographiesAbility to assess risk, analyze broad issues and concisely articulate options and solutionsExcellent time-management skills to manage multiple tasks with varying priority levelsAbility to effectively escalate issues to ensure risks are appropriately managedStrong analytical and organizational skills; ability to organize and bring to order data and information, drawing conclusions and making appropriate recommendations.Excellent communication skills (verbal and written) with demonstrated ability to conduct internal and external presentations/facilitations, as well as draft reports, procedures, presentations, and business correspondence.Work experience in Second Line compliance or risk management function is considered an asset.Strong interpersonal skills to work effectively in cross-functional teams - requires a track record of working cross-organizationally and with multiple stakeholders at varying levelsWho We Are:TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn moreAdditional Information:We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.Training & OnboardingWe will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.Accommodation Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.We look forward to hearing from you!Language Requirement (Quebec only):Sans Objet

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