Senior Manager, Human Intelligence

Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum. At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging. The opportunity: We are looking for you or maybe someone you know… Are you curious by nature? Do you always seek to understand human behaviors in your everyday life? Do you believe strategic communications can help make the world a better place? Do you think the world of research needs to change and adapt to a more complex and ever-evolving world? Do you have an entrepreneurial mindset and want to shape a consulting division? If so, Edelman Intelligence is looking for you to join our team! We are seeking an inspiring Senior Manager, Human Intelligence who is seasoned in primary and/or secondary research (including measurement expertise). The ideal candidate will demonstrate strong entrepreneurial and collaborative spirit coupled with a solid strategic mindset. The role will need to balance an ever-changing and diverse range of research projects, including global and complex research projects involving quantitative/qualitative research, media analysis and digital analytics. Responsibilities: Work closely with senior leadership to manage large scale and/or global research projects including day-to-day management of clients and Edelman teams, development and execution of research studies from start to finish and presenting results in a compelling and visually appealing way Partner and consult with clients and Edelman account teams to problem solve their challenges, including analyzing data, writing research reports and delivering presentations Contribute to research design, sampling plans, questionnaires, moderator guides and analytical plans Interpret research data and insights and working closely with junior staff to create a compelling story across either primary or secondary research disciplines Recommend communication solutions and research methodologies to clients based on research results in consultation with senior leadership Manage positive client relationships within Edelman and our external clients by meeting deadlines, delivering prompt responses and building conversation/dialogue Manage project budgets with attention to spend, timeline and staffing plan in close communication with their team business manager; proactively solves for how to address challenges/issues Assist the senior leadership team with growing client business through insightful and valuable work product, understanding of client business and ability to bring learning opportunities to clients, as needed  Assist with developing strategic new business proposals by understanding client’s objectives, scoping projects and applying appropriate methodologies to meet objectives  Supervise and mentor junior staff to help grow their research, project and client management skills Basic Qualifications: Bachelor's Degree in related field 5 years of experience in market research, consumer insights, ideation, strategy development or digital/social research Preferred Qualifications:  Strong knowledge in advanced research methodologies Expert in either primary or secondary research with at least a basic understanding or strong curiosity for the other side Proactive, collaborative approach with the ability to build strong relationships with clients and colleagues Ability to work effectively in a team-oriented environment  Display Edelman Intelligence values and embrace a positive, can-do attitude Detail-oriented with excellent written and verbal communication skills Experience with technology, luxury travel, and financial industries/clients #LI-RK1 We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles. It started with one man’s passion to make an impact through stories… 70 years later, we are the world’s largest communications firm, which fosters an environment where people feel empowered to take the kind of bold action that makes careers, reshapes industries, and creates the unexpected. We are one global team, over 6,000 strong across 60 offices, grounded by our shared values. We promise an experience where our employees see that boldness is possibility, empathy is progress, and curiosity is momentum. Since Dan Edelman founded the firm in 1952, we have remained an independent, family-run business, and our culture is one that brings understanding, collaboration, and respect to our work and to each other. Diversity, equity, inclusion, and belonging (DEIB) transform our colleagues, our clients, and our communities, and propel us forward as a company. At Edelman, we are in relentless pursuit of a fair and inspiring workplace that is respectful to all, reflects and represents the world in which we live, and fosters trust and collaboration. Each day and on each project, we strive to ensure that our colleagues feel a sense of true inclusion and belonging and can bring their best to their work— taking action and shaping impactful moments and movements within our company, on behalf of our clients, and within communities around the globe. The relentless pursuit of excellence The freedom to be constantly curious The courage to do the right thing The commitment to positively impact society. We grow our people We invite and celebrate differences Our reputation is our brand We’re global, yet local We offer more than just a career – we offer a place to grow, make a meaningful impact, and help drive change alongside some of the brightest minds in the industry. Our culture is built on trust, innovation, and inclusivity, where unique perspectives are not only welcomed, but celebrated. At Edelman, your ambitions are supported, your voice matters and your work contributes to shaping the future of communications and clients’ business. Join our talent community to receive the latest DJE Holdings news and content, and to be notified when job openings match your skills and experience.

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