Senior Catering Operations Manager

About the Role Our client, a prestigious hospitality group in **Winnipeg, Manitoba**, is seeking a highly experienced and results-driven Senior Catering Operations Manager to lead their diverse catering division. This executive position demands exceptional leadership, strategic planning, and a profound understanding of large-scale event execution and culinary excellence. You will be responsible for overseeing all operational facets, from initial client consultation and menu development to flawless on-site execution and post-event analysis. The ideal candidate will have a proven track record of managing complex catering operations, driving revenue growth, and maintaining the highest standards of quality and customer satisfaction within the **Winnipeg** area. This role requires a dedicated individual who thrives in a fast-paced environment and is committed to delivering unforgettable culinary experiences for a discerning clientele. Key Responsibilities Direct and manage all day-to-day catering operations, including staffing, scheduling, inventory, and quality control. Develop and implement strategic business plans to achieve revenue targets and enhance market presence in **Winnipeg**. Oversee the creation and execution of diverse catering menus, collaborating with executive chefs to ensure culinary innovation and adherence to dietary requirements. Lead, mentor, and develop a high-performing team of catering professionals, fostering a culture of excellence and continuous improvement. Manage operational budgets, including cost control, pricing strategies, and profitability analysis, ensuring financial objectives are met. Cultivate and maintain strong relationships with key clients, vendors, and stakeholders to foster partnerships and drive business opportunities. Ensure strict adherence to all health, safety, and sanitation regulations and company policies across all catering operations. Analyze operational performance data, identify trends, and implement corrective actions to optimize efficiency and service delivery. Represent the company at industry events and networking functions, enhancing brand visibility and reputation. Resolve complex client issues and operational challenges with professionalism and efficiency. Requirements A minimum of 7 years of progressive experience in catering management, with at least 3 years in a senior leadership role. Demonstrated success in managing high-volume, complex catering operations for corporate, social, and private events. Extensive knowledge of culinary arts, menu planning, food and beverage service, and event logistics. Proven financial management skills, including budgeting, P&L responsibility, and cost optimization. Exceptional leadership, team-building, and motivational abilities. Outstanding communication, negotiation, and presentation skills. Strong analytical and problem-solving capabilities. Proficiency in event management software and standard office applications. Flexibility to work extended hours, including evenings, weekends, and holidays, as required by event schedules in **Winnipeg**. Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred. Benefits Highly competitive salary with performance-based bonus opportunities. Comprehensive benefits package including health, dental, and vision insurance. Generous vacation and paid time off policy. Opportunities for significant professional growth and career advancement. Company-provided vehicle or travel allowance. Access to exclusive client events and networking opportunities. A dynamic work environment with a focus on excellence and innovation. Retirement savings plan contributions.

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