CSR - Customer Service Representative

Job description Red Seal Notary Inc., Canada's National Notary Public Company is in search of a motivated, positive and professional customer service representative. Professional and friendly office environment conveniently located in downtown Toronto and easily accessible via TTC. The office is open Monday to Friday 9am-6pm and Saturdays from 11am-5pm. This post is only for Saturdays, 11am-5pm. Must be able to work all Saturdays shifts as required. Responsibilities include: - Working in an inbound/outbound contact centre; - Scheduling appointments via telephone and email; - Managing email communications and general correspondence to clients; - Assisting notaries with walk-in clients, documents and files; - Creating Daily Reports; - Office administrative duties. Qualifications: - Excellent verbal and written English communication skills; - Experience in a customer service oriented environment; - Experience in a telephone based work place with a professional telephone manner; - Knowledge of MS Office Programs (Word, Excel, Outlook); - Excellent attention to detail and a positive attitude; - Ability to successfully manage customer challenges; - Ability to work in a busy environment and to prioritize; - Ability to work flexible hours. How to Apply: Please forward your cover letter and resume. Please note that only selected candidates will be contacted. Website: www.redsealnotary.com Job Type: Part-time Pay: From $17.00 per hour Expected hours: 6-15 per week Additional pay: • Bonus pay Schedule: • Every Saturday 11am-5pm • Education: • Secondary School (preferred) Experience: • customer service: 2 years (preferred) Work Location: In person Job Type: Part-time Pay: $17.60-$17.90 per hour Flexible language requirement: • French not required Education: • Secondary School (preferred) Experience: • Call center: 1 year (preferred) • Customer service: 1 year (preferred) Work Location: In person

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