Senior Program Manager - SaaS (Consulting) - High Growth Phase

This is a role where you can take full ownership and have huge growth opportunities. If you are comfortable owning budgets, creating and executing plans and have a keen eye for detail - let's chat! The Ideal Candidate • A seasoned program manager with 5+ years of experience delivering enterprise-scale software or data platform programs in a consulting or professional services environment. • A natural owner – someone who takes personal accountability for program outcomes and holds end-to-end responsibility for delivery, including full budget ownership and financial governance. • Proactive and commercially minded, with a demonstrated track record of identifying risks before they materialise, driving decisions forward, and keeping complex, multi-workstream programs on time and on budget. • Comfortable operating across both technical and business audiences – able to engage credibly with engineering teams and translate complex concepts clearly for senior stakeholders. • Experienced working with enterprise data technologies, including data warehousing, data integration, or modern cloud data platforms. • A natural relationship builder – confident managing client expectations at all levels, including C-suite and senior leadership. • Skilled in Agile delivery methodologies (Scrum/Kanban), with experience managing iterative delivery in fast-paced environments. • Willing to travel to client sites as required. • Legally entitled to work in Canada. • Spanish and/or Portuguese language skills are a strong bonus – particularly valuable given the organisation’s growing client base across North and Latin America. The Role As Senior Program Manager, you will take full ownership of enterprise client engagements – owning the program from end to end, holding the budget, and driving delivery with a proactive, solutions-first mindset. You will be the single point of accountability for outcomes, and the trusted advisor to client leadership throughout the engagement lifecycle. Specifically, you will: • Own the full program lifecycle – from scoping and planning through execution and sign-off – with complete accountability for delivery quality, timelines, and client satisfaction. • Hold full budget ownership across your program, including financial planning, cost control, forecasting, and commercial governance throughout delivery. • Take a proactive stance on risk and issue management – anticipating challenges before they escalate, driving resolution, and communicating clearly with stakeholders at every stage. • Act as the primary point of contact for client stakeholders at all levels, building trusted advisory relationships and maintaining clear, proactive communication throughout. • Facilitate alignment between technical teams and non-technical stakeholders, ensuring program goals, timelines, and outcomes are understood and agreed across the board. • Develop and maintain robust program plans, status reports, RAID logs, and documentation in line with best practices. • Manage escalations and critical situations with confidence, working collaboratively to define solutions and drive resolution. • Support pre-sales and scoping activities, contributing to solution definition, commercial estimation, and project requirements for new opportunities. Skills & Experience Required • 5+ years of program management experience within a consulting, professional services, or enterprise software delivery environment. • Demonstrable experience holding full budget ownership across large-scale programs, including financial planning and cost governance. • A track record of proactive delivery leadership – identifying and mitigating risks early, making decisions with confidence, and keeping programs moving. • Demonstrated experience managing data platform or data warehousing projects – cloud-based environments a strong advantage. • Strong command of Agile methodologies; PMP, PRINCE2, MSP, or equivalent certification desirable. • Excellent stakeholder management, communication, and presentation skills. • Highly organised with strong attention to detail and the ability to manage multiple concurrent workstreams. • Experience with JIRA or similar project management and collaboration tooling. • Background in software modernisation or data transformation projects is a plus. Spanish and/or Portuguese language proficiency highly desirable Salary: Based on Experience - Let's discuss!

Want to see how well you match this job?