Vice President, Market Delivery

Job Title: Vice President, Market Delivery Overview: Overview The role is responsible for managing a team of individuals in Canada Market Delivery. The Canada Market Delivery team leads the deployment of MasterCard products and services to the market and holds direct accountability for the customer experience in the new program launch as well as manages operational excellence and optimization for key customers. This includes dynamic consultation and management of both business and technical facets for product/service delivery and operational support leading both internal and external partners towards successful execution • Have you ever brought a product to market? • Do you want to be a part of a collaborative environment? • Are you motivated to stay on the cutting edge of technology? • Do you like to consult with customers to help them achieve their business goals through optimization or new product introduction? Role • Establishes working relationships with internal delivery teams, customer support teams and customer contacts. • Partners with customers to develop annual business plans and conducts quarterly operational reviews • Executes new product and program introductions within the market to support key business priorities • Collaborates with product and sales teams to identify business opportunities through understanding of the customer’s technology infrastructure All About You • Demonstrated experience in financial services and/or related industry verticals with strong knowledge of card business • Skilled at analyzing and optimizing business processes, ensuring improvements enhance operational efficiency and customer experience. • Previous experience in mobile, e-commerce, EMV, Multi-rail payments are strongly preferred • Ability to quickly engage and influence business and technical partners • Ability to build and maintain strong, positive working relationships at all functional levels essential • Extensive, proven project management, problem solving and planning skills with a demonstrated record of success managing multiple projects with external and internal clients. • Have superior, demonstrated external client relationship management skills To find US Salary Ranges, visit People Place. Under the Compensation tab, select "Salary Structures." Within the text of "Salary Structures," click on the link "salary structures 2025," through which you will be able to access the salary ranges for each Mastercard job family. For more information regarding US benefits, visit People Place and review the Benefits tab and the Time Off & Leave tab.

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