Customer Service Agent (French Speaker)

• This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for career advancement • Provide clear, prompt, detailed, empathetic, and customer-oriented support to our consumers • Showcase passion and connection with the nooks and crannies product • Assist customers to resolve basic to complex inquiries via email, live chat, and phone call • Build a network of support and trust with our awesome customer support team! • Work with customers to understand how they use Sezzle services, and provide valuable feedback to Product and Development teams • Act as an advocate for our customers, report and act on observed areas for improvement in our product or processes • Actively seek solutions to customer needs, communicate trends to leadership, and suggest innovative solutions on behalf of the customer experience Benefits • Comprehensive Benefit Plans • Generous Parental & Family Leave • Competitive 401k Match • Paid Time Off & Volunteer Time Off • Ownership Through Equity • 100% of Donations to Charity Matched • Remote Friendly Company • Highly Discounted Fitness Membership

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