GTS - US Entity - Change Management Consultant

Job#: 3038712 Job Description: GTS - US Entity - Change Management Consultant Location: Toronto, Ontario (Remote) Role Overview We are seeking a Senior Change Management Consultant for a high-visibility, global procurement transformation program. This is a successor role where the candidate will initially support and ultimately assume full ownership of the organizational change management (OCM) workstream. The program involves the enterprise-wide implementation of procurement technologies, including Coupa and Ironclad, and requires a candidate with executive presence and the ability to operate independently in a complex, multi-release environment. Key Responsibilities • Develop and execute comprehensive OCM strategies, including impact assessments, stakeholder analysis, and adoption planning for multiple program releases. • Own the creation and delivery of all program communications, including executive messaging, rollout announcements, and leadership presentations. • Design, develop, and coordinate the delivery of training materials and user enablement content for new system implementations (Coupa, Ironclad, Zip). • Manage global delivery requirements, including content localization, translation, and adaptation for regional teams. • Coordinate readiness activities across business, technical, and system integrator teams to ensure a smooth enterprise-wide rollout. • Establish and manage adoption tracking, reporting, and engagement metrics to measure the effectiveness of change initiatives. • Serve as a trusted partner to the current OCM lead, internal teams, and executive leadership, providing high-quality, polished deliverables. • Operate with a high degree of autonomy, managing strategic planning for future releases while handling operational execution for current phases. Required Qualifications • 5+ years of dedicated Organizational Change Management (OCM) experience supporting large-scale, enterprise transformations. • Demonstrated experience supporting platform implementations, with exposure to procurement (e.g., Coupa, SAP Ariba) and/or contract lifecycle management (e.g., Ironclad) systems. • Proven ability to independently own and produce high-quality, executive-ready content, including communications, training curricula, and strategic decks. • Experience supporting global programs across multiple regions and time zones. • Strong proficiency with a structured change methodology, such as Prosci ADKAR. • Must be based in Canada and able to align with Pacific Time Zone hours several days per week. • Bachelor's degree in Business, Communications, Human Resources, Information Technology, or a related field. Preferred Qualifications • Direct experience with Coupa and/or Ironclad CLM implementations. • Prosci certification. • Experience in a multi-release program environment with concurrent project workloads. • Background in retail, consumer goods, or multi-brand procurement environments. • Experience managing OCM coordination with system integrators. • Familiarity with using SharePoint for communications and resource distribution. Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. © 2026 Everforth, Inc. All rights reserved. Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc. NYSE: EFOR 4400 Cox Road Suite 200 Glen Allen, Virginia 23060 Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). 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