Service Delivery & Product Management Executive

Become a key leader at Equinix as the Service Delivery and Product Management Executive. Focus on operational excellence and enhance the customer experience through effective management. As the Director of Product Management, you will shape the service delivery strategy while leading a team of skilled Product Managers and Architects. Your responsibilities include guiding the operational lifecycle, enhancing workflows, and fostering cross-functional cooperation to meet organizational goals. This is a unique opportunity to influence the Lead-to-Cash transformation process significantly. Key Responsibilities: • Define vision and strategic roadmap for service delivery • Manage team performance and promote talent development • Optimize resource allocation across functional areas • Implement continuous improvements to enhance productivity • Collaborate with peers on effective project execution Requirements: • Extensive experience (10+ years) in product operations • Leadership experience in managing product teams • Familiarity with Salesforce and B2B operations • Proven SAFe Agile methodology knowledge • Effective mentorship and coaching capabilities Lead innovative service delivery initiatives while enhancing customer satisfaction at Equinix. #J-18808-Ljbffr

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